Like most consumer-facing brands, much of Clutter’s success is dependent on an all-star Customer Experience team! Our Customer Experience team is comprised of our Inside Sales and Customer Care teams. Through providing all-star customer service, our Customer Experience team is the public face of our business and our brand!

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Inside Sales

The Sales team manages an inbound funnel of customers looking for a storage or moving services. We are responsible for onboarding customers on a daily basis via phone, email & text. We are experts on Clutter’s products, and accurately inform prospective customers of the value of our services. Through making reservations with customers, we play a pivotal role in growing the business and brand-awareness.

 
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Customer Care

The Customer Care team is the face of Clutter for our existing customers. We are experts on the Clutter platform and will help customers with arranging deliveries, pick-ups, account issues and much more! We quickly responds to customer inquiries to ensure 100% customer satisfaction. We work cross-functionally with other departments to prioritize, coordinate and apply resources as needed.

 Team Member Spotlights

 
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“We hire talented people that make the customer’s experience the best it can be. These individuals exemplify our values and make coming into the office everyday, fun and exciting. I feel privileged to be working alongside my colleagues!”

Michael E.
Sales Specialist

 
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“Clutter offers incentives to get you to perform to the best of your abilities. Whether it's a cash bonus, or sending out an email in your honor, praising your work.”

Bailey J.
Customer Care Specialist